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Here To Help!

  • Need to contact us?

    Check out our 'Contact Us' page for details on when we're open and other ways to get in touch.

  • What's your returns policy?

    Need to return your shoes? Check out our fantastic 365 day Returns Policy here.

  • Do you offer Student Discount?

    Yes we do! Check out our student discount page for full info. *T&C's apply

    *Please note that promotional/student discount codes are not valid in conjunction with any other discount or offers.

  • Where's my local store?

    To find your nearest store, get contact information and address details, as well as information on new store openings, visit our stores page.

  • Can I track my order?

    As soon as your order is despatched you'll receive an email from us with tracking information. Can't find it? Check your 'junk' folder incase its hiding away. You can also check the progress of your parcel on our Track Order page.

  • What is THE SCHUH CLUB loyalty card?

    The SCHUH CLUB loyalty card is your digital pass that can be downloaded to your mobile wallet. In your SCHUH CLUB loyalty card, you can check your loyalty account details and points balance. You can sign-up to become a member of THE SCHUH CLUB here.