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Metro Centre Kids

Metro Centre Kids
Metro Centre Kids
The Red MallLower Level Unit 265GatesheadNE11 9HX
When calling our stores, in certain circumstances your call may be recorded for training and quality purposes.
14 Oct - 20 Oct
  • Mon0900 - 2100
  • Tue0900 - 2100
  • Wed0900 - 2100
  • Thu0900 - 2100
  • Fri0900 - 2100
  • Sat0900 - 1900
  • Sun1030 - 1700
21 Oct - 27 Oct
  • Mon0900 - 2100
  • Tue0900 - 2100
  • Wed0900 - 2100
  • Thu0900 - 2100
  • Fri0900 - 2100
  • Sat0900 - 1900
  • Sun1030 - 1700
Overall
98%
of 741 customers are happy with our overall service experience
Easy Score
98%
of 741 customers said they had an easy experience
Recommend
98%
of 741 customers would recommend schuh to a friend
What you say...
Rated 98.00% based on 741 customer reviews
Excellent customer service from this store and from Emilio on your live chat.
Thank you to Naomi for her incredible customer service and in turn a great customer experience for me, my husband and my two boys. Honestly, we felt quite overwhelmed about the trip for school shoes ahead of the new term and expected it to be hard work. Naomi made it seamless. She measured our sons feet and she was very thorough and made sure to engage our boys in the process. Our youngest said ‘Mammy I like getting my feet tested’. We picked some trainers and Naomi provided us with a few different sizes to try on based on her recommendations and she ensured that the trainers were a secure fit and that they had room to grow! I’m pretty sure I will return to Schuh every time I need shoes for my boys now. So a huge thank you to Naomi!
I went in for slip on vans I had seen on the schuh website, unfortunately they didn't have my size in the colour I was after in store so the assistant Lennox brought out some lovely alternatives, including my size in a different colour. Lennox helped me then order the size and colour of choice. He was very quick and pleasant.
Very Friendly team, lovely with my daughter and even gave her a balloon as we waited to be seen to.
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Local Info

Our kids store in Gateshead on Newcastle upon Tyne is located in the famous Metrocentre a shopaholic’s paradise. We have a huge range of brands to suit all tastes including Nike, Converse, Vans and many more which will keep your kids on trend, and if they need school shoes, we've got them sorted! We also offer a free kids fitting service in-store so come on down.

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