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London Stratford Kids

London Stratford Kids
London Stratford Kids
Westfield Stratford CityUnit 0056, 67 The ArcadeLondonE20 1EH
When calling our stores, in certain circumstances your call may be recorded for training and quality purposes.
18 Jun - 24 Jun
  • Mon1000 - 2100
  • Tue1000 - 2100
  • Wed1000 - 2100
  • Thu1000 - 2100
  • Fri1000 - 2100
  • Sat0900 - 2100
  • Sun1100 - 1800

25 Jun - 01 Jul
  • Mon1000 - 2100
  • Tue1000 - 2100
  • Wed1000 - 2100
  • Thu1000 - 2100
  • Fri1000 - 2100
  • Sat0900 - 2100
  • Sun1100 - 1800

Overall
97%
of 258 customers are happy with our overall service experience
Easy Score
97%
of 258 customers said they had an easy experience
Recommend
97%
of 258 customers would recommend schuh to a friend
What you say...
Rated 97.00% based on 258 customer reviews
i was greeted by a lovely young lady in a headscarf named Azaria. She offered me assistance right away for my son. I was looking for a good pair of trainers as he’d just grown out of his favourites. She made him feel extremely comfortable and she was very patient and kind with him (he’s quite a hyperactive child and can be difficult to deal with). I was very impressed by the service she provided, it’s the best I’ve had in a very long time and I will definitely be returning to the store!
Sade was absolutely lovely and all the staff are brilliant with kids. Great fitting service too!
Bought a pair of slip-om from the adults store in westfield stratford and had to take them back as they has make-ip and drops of drinks on them disappointed as the guy working there checked them before handing them to me and he did not notice the marks. i got back for a refund and as i did not have my card on me i got handed a gift card. i went to buy a pair of vans from the kids store and had to take them back as they have definitely been worn and they looked not authentic at all. i tried to exchange them and as they did not have my size, they sent me upstairs. as i got upstairs i choose a pair that was my size and made sure i checked them myself before buying them. once again the shoes had marks on them and the girl dealing with my purchase agreed that they have been worn before and she offered to clean them for me, which was just another disappointment. really bad service as the shoes are quickly checked but not being attention to details and service is slow as well, with stores! worst experience i've ever had as a customers. now i've ended up with a schuss gift card and just the thought of going back to one of these stores give me anxiety. wish i could have a regular refund by cash or similar. not a store i would recommend or shop there again. disgusted!
Excellent customer experience. The young lady who served us was very patient with my 6 year old daughter, professional and clearly took pride in her job
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Local Info

Home to the 2012 Olympic and Paralympic Games, our kids store in Stratford is located very near the impressive Olympic Park. Set in the busy Westfield Shopping Centre, you're sure to find what you're looking for to kit out your little one. We have a huge range of brands to suit all little trendsetters' tastes including Nike, Converse, Vans and many more here at schuh.

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