Cardiff St Davids
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Cardiff St Davids
91 Grand ArcadeUpper Grand Arcade Unit 33CardiffCF10 2EL
of 463 customers are happy with our overall service experience
of 463 customers said they had an easy experience
of 463 customers would recommend schuh to a friend
based on 463 customer reviews
Really unhappy, tried to speak to sales advisors on the way in but no one was able to help, no attempt to say hello to make contact. I went to the till and waited patiently to be told sarcastically by a lady with dark long hair who wore no name badge, but I heard Joshua refer you her as Rhian, that “no one waits by the till”, I told her that I tried to approach her as I arrived but luckily I saw the “how was it for you” sign on the till, so she should be expecting this feedback as I told her To her face that I planned to make a complaint. I have ordered a number of items from this store before and never had complications with proving my Apple Pay before, I would have found it far easier to ahow my driving licence as proof of ID. Very unhappy regular customer.
Had great service from the member of staff that was helping out me and my girlfriend, he was extremely helpful and felt ya feel at ease in the store and we were very comfortable having him help us with our purchases.
This being said we felt very pressured by other members of staff who were very pushy while we waited for our shoes to come out of the store room.
I was served by Millie at Cardiff St Davids and nothing was too much trouble. I tried on several pairs of converse. She was chatty, friendly and made the entire experience personalised. She has enthusiasm and excellent customer service skills. Please ensure she is recognised for going the extra mile.
Your colleague was very polite, helpful, not pushy and friendly.
Our store in Cardiff is located in one of the main shopping centres of the city - St. David's Dewi Sant. There's plenty of parking here so you can take your time shopping here with us! We have a huge range of brands to suit all tastes including Nike, Converse, Vans and many more. Whether you're a lover of trainers or looking for the perfect pair of heels, you're sure to find something here at schuh. We also offer a great selection of kids shoes so you're little ones can be on trend with you too!