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Brighton

Brighton
Brighton
Churchill Square Shopping CentUpper Mall Unit 34/35BrightonBN1 2TD
When calling our stores, in certain circumstances your call may be recorded for training and quality purposes.
18 Jun - 24 Jun
  • Mon0900 - 1800
  • Tue0900 - 1800
  • Wed0900 - 1800
  • Thu0900 - 2000
  • Fri0900 - 1900
  • Sat0900 - 1900
  • Sun1100 - 1700

25 Jun - 01 Jul
  • Mon0900 - 1800
  • Tue0900 - 1800
  • Wed0900 - 1800
  • Thu0900 - 2000
  • Fri0900 - 1900
  • Sat0900 - 1900
  • Sun1100 - 1700

Overall
97%
of 568 customers are happy with our overall service experience
Easy Score
98%
of 568 customers said they had an easy experience
Recommend
97%
of 568 customers would recommend schuh to a friend
What you say...
Rated 97.33% based on 568 customer reviews
Great customer service. Very friendly and polite staff.
Unfortunately despite having shopped at Schuh and Schuh kids regularly over the last few years without issue, todays service was abysmal. Myself and all my family take great pride in our clothes and shoes and I’ve bought many an expensive pair of trainers for my now age 13 year old son but he simply has no interest in clothes or trainers and having recently lost a pair of £95 trainers, I decided I wanted to buy him a cheap pair of slip on shoes. I told the friendly young girl who was on the shop floor my requirements and she said she would need to ask someone as it was day 3 of training. She asked Alexa. She said “excuse me, this customer is looking for a slip on shoe, around the £20+ mark and preferably in a army green. Alexa looked at me and said “No! Absolutely not! Sorry love!” What a way to speak to a customer? I was made to feel extremely unwelcome and as she turned her head away and walked off, so did I! This was around 5.30 pm in the Brighton Store 16/06/2018
Really good customer service, everyone so friendly
Friendly and helpful member of staff. Helped me find the perfect shoe and let me know about the suede prevention which will help in the future.
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Local Info

Our store in Brighton is located in the busy Churchill Shopping Centre. So when you want to take a break from the seaside fun, come check us out! We have a huge range of brands to suit all tastes including Nike, Converse, Vans and many more. Whether you're a lover of trainers or looking for the perfect pair of heels, you're sure to find something here at schuh. We also offer a great selection of kids shoes so your little ones can be on trend with you too!

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