Very polite and helpful staff.
The young boy that helped us, I think his name was Pinder, was very helpful and offered us a very personable experience. Very knowledgeable about his trainers
Alisha who served me was helpful and very personable. I was offered the facility to order my correct size into the store, which I took them up on.
I came into your store today and purchased a pair of black Nike trainers, I just wanted to bring to your attention what I witnessed in store. I was served by a blonde haired guy who was really helpful even when we asked for numerous trainers and the shop was really busy but he appeared more than happy to help, whilst being served a blonde female came over, I presume a manager as she started discussing the "stupid girls" behind the till, referring to the staff at the cash desk, making comments like "what's wrong with these staff today?" "they are getting on my nerves", it was just a little disappointing to witness, it could be heard by the couple sitting next to us as well, I too work in customer service and could see all staff seemed to be run off their feet serving-all apart from this woman. The service by the guy dealing with us and the girl at the checkout were both fantastic!
Our store in Wolverhampton is located on the busy shopping street of Dudley Street. We have a huge range of brands to suit all tastes including Nike, Converse, Vans and many more. Whether you're a lover of trainers or looking for the perfect pair of heels, you're sure to find something here at schuh. We also offer a great selection of kids shoes so your little ones can be on trend with you too!