I purchased a pair of relaxedFit Schuh shoes in October 2017, unfortunately the toe of the left foot split after only two months or so. I contacted the store, received the original receipt number, took the shoes back on 16h January 2018 and said could I have a replacement for a replacement.
The young man who served me was very polite and professional. He asked me whether I wanted a refund or a new pair. I opted for a new pair, to my utter astonishment he said these could be delivered to my home address within three days or so.
Very helpful and extremely friendly
The assistant Nicole was extremely helpful and very polite, smiling all the time while she served us.
Th shop layout was ideal with enough space between the displays to browse or try on.
Our store in Solihull is located in the bustling Touchwood Shopping Centre. We have a huge range of brands to suit all tastes including Nike, Converse, Vans and many more. Whether you're a lover of trainers or looking for the perfect pair of heels, you're sure to find something here at schuh. We also offer a great selection of kids shoes so your little ones can be on trend with you too!