On entering store we were shown where the product required was, and left to browse.
Joel approached us and was, well outstanding, he offer help on makes and cost, it appeared that nothing was too much trouble.
Joel was amazing, a breath of fresh air compared to our shop today, and every Portsmouth shop we have done in recent years he has restored our faith in shopping on the High Street.
Whilst browsing the show, Tee came to offer assistance. Made me feel very at ease and helped me find the perfect shoes for what I needed. Also helped me choose a new pair of boots and spent time talking about shoe care. Left feeling very happy and will be back, hopefully Tee will be on shift again!
I'm so very pleased with my experience in the Portsmouth shop today. I had a problem cured immediately and hassle free by your manager Freya Binning. I'm completely satisfied and shall travel from the Isle of Wight to buy my shoes from Schuh in the future. The staff made us so welcome. Thank you Joel.
Based on my previous experience with buying shoes I'm the Portsmouth shop, during which I received personal attention, I went to Schuh again. This time it was Saturday, Christmas frenzy, and I hoped to get half of attention because I really needed shoes.
Buying shoes is a task for me, not something that I enjoy (big shoe size, never find anything).
But again, not in Schuh. The salesperson who helped me was Tee. She helped me as if I was the only person in the shop (and I wasn't). She was so energetic and nice, yet not pushy! She was really patient and not judgemental with my demands. She made my task into a fun experience. I wish I could add tip to the bill, because she totally deserved it. Thank you Tee for making this not-so-simple task into a fun afternoon! :)
Our store in the beautiful seaside city of Portsmouth is located in the heart of the centre on the busy Commerical road. We have a huge range of brands to suit all tastes including Nike, Converse, Vans and many more. Whether you're a lover of trainers or looking for the perfect pair of heels, you're sure to find something here at schuh. We also offer a great selection of kids shoes so your little ones can be on trend with you too!