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Gateshead/Metro Centre schuh store

Metro Centre

The Red MallLower Level Unit 263/264GatesheadNE11 9HX+44 1914324981
22 Jan - 28 Jan
  • Mon 0900 - 2100
  • Tue 0900 - 2100
  • Wed 0900 - 2100
  • Thu 0900 - 2100
  • Fri 0900 - 2100
  • Sat 0900 - 1900
  • Sun1030 - 1700

29 Jan - 04 Feb
  • Mon 0900 - 2100
  • Tue 0900 - 2100
  • Wed 0900 - 2100
  • Thu 0900 - 2100
  • Fri 0900 - 2100
  • Sat 0900 - 1900
  • Sun1030 - 1700

Overall
98%
of 411 customers are happy with our overall service experience
Easy Score
98%
of 411 customers said they had an easy experience
Recommend
98%
of 411 customers would recommend schuh to a friend
What you say...
Amazing shopping experience! I was served by a lovely lady who helped find the right size shoe for my mam and a gentleman named dean who very kindly complimented me on my new buys :) , both very lovely welcoming members of staff!!
Gamma was amazing
Excellent service, so quick and I was kept I formed as to when parcel would arrive, which it did. Brilliant!
I went out looking for flat shoes and went into every single shop. Found a pair that was promising for £69, but because I still hadn't been to Schuh, I didn't buy them straight away. Tried on a few pairs in schuh( I even used the little bar code scanner myself, it was so easy), and found a definite buy in the sale and was too good to miss, and a definite maybe for what I thought was £55. My size for the sale shoe not in stock but ordered at the till point with FREE delivery to my home. I was in a dilemmna. Do I buy the £69 pair or the £55. I was definitely having one or the other. The £69 were lovely and sensible, the schuh £55 pair were, sigh, just gorgeous! I was on my way back to the shop for the sensible buy when my son said if I liked the other ones, get them. Who needs sensible? Plus, they were £14 less!! I went back to schuh and with box in hand, went to the till. Shock! The girl asked for £65! Oh dear. I'd made a mistake. Now there was only a £4 saving so really, I should buy the other shoes. They were more in keeping with my age. I was in a real dilemma. Then the manager did some tapping at the till and said " I can do them for £58.59! That was it! Sold! Giving me my receipt, the girl said, if I was satisfied with my experience in store they would appreciate my feedback. I replied " Satisfied? I'm delighted!! Long winded I know, but the service was second to none. Definitely be back.
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Local Info

Our store in Gateshead on Newcastle upon Tyne is located in the well known Metrocentre where shoppers' dreams come true! We have a huge range of brands to suit all tastes including Nike, Converse, Vans and many more. Whether you're a lover of trainers or looking for the perfect pair of heels, you're sure to find something here at schuh. We also offer a great selection of kids shoes so your little ones can be on trend with you too!