Both Ikram and Catia, were absoluely sensational. Polite, patient and professional. Certainly assets for any outlet they work in.
The attendant (Jack) was so helpful and brought all the pairs for me to try them on. He mentioned how pretty and cool they were, and I obviously agree because I bought two pairs and two cloth bags. I will definitely recommend the Schuh in Westfield Shepherd’s Bush and mention to any one to look for Jack because he is fast and nice.
I was greeted by a lady named Carol who was very helpful and polite. I asked for a size 10 and she brought out a number of sizes for
me to try on. She was very kind and she even went out of her way to buff the shoes up for me at the till.
Firstly I cannot prise the service and attention that I received in store highly enough. They were all lovely that day and got me really excited about my purchase.
Sadly though, I took the shoes I purchased on a little test drive to work and back the other day (I change into other shoes once there) and I found the shoes to have no flexibility and very little grip on the pavements and surfaces of the London underground. Quite awkwardly I slipped and tripped a couple of times (don't worry, I laughed at myself when this happened so you may laugh too). However, this has given me little confidence to wear them again, especially in wetter weather.
I thought I'd contact you for an opinion or advice on what, if anything, I should do before I venture back to the store to explain to them and ask the same thing?
Look forward to hearing back from you.
Set in the northern part of Shepherd's Bush, our store in White City in London can be found in the bustling Westfield Shopping Centre. Hop off the underground at either Wood Lane or Shepherd’s Bush station and you’re only minutes away from our lovely store! We have a huge range of brands to suit all tastes including Timberland, Nike, UGG and many more. Whether you're a lover of trainers or looking for the perfect pair of high heels, you're sure to find something here at schuh. We also offer a great selection of kids shoes so you're little ones can be on trend with you too!