It's a nice shop with some really nice staff. Definitely my goto shoe-shop.
Bought the boots online, unfortunately ordered wrong size. Went into the grand arcade store in Cambridge. Explained that I had bought the wrong size and they issued an exchange of boots with no trouble. Second time of shopping in the store and both have been very pleasant and easy.
The staff, young lad and girl, were brilliant. Could not have been more interested and helpful.
Great ion of shoes for my taste. Only problem was the in-store lighting tends to make black look like navy blue. I had to step outside to convince myself I was buying black shoes.
Jess was very natural. Very friendly and bubbly which didn’t feel forced!
I did get served by another member of staff. Sorry, I do not remember her name. She was good but the way she spoke to me felt forced. Friendly but forced.
Jess was very busy but managed to stay friendly, bubbly and focused on the customers and their needs.
I hope she gets the recognition she deserves! Keep it up Jess!
Our store in Cambridge is located in the Grand Arcade on St. Andrew's Street - a shoppers paradise. We have a huge range of brands to suit all tastes including Nike, Converse, Vans and many more. Whether you're a lover of trainers or looking for the perfect pair of heels, you're sure to find something here at schuh. We also offer a great selection of kids shoes so your little ones can be on trend with you too!