I was impressed by the speed and ease of buying shoes, however I wasn’t so impressed with the service. I was in the shop with my boyfriend buying shoes for myself and the shop assistant barely made eye contact with me when I decided to buy the shoes. It felt like he completely ignored me and spoke to my boyfriend instead, even though I was buying my own shoes for myself.
The lady who served me (I think her name was Erin) was friendly, helpful and patient. I had an excellent experience.
Great customer service, your young man was extremely helpful and understanding making a great salesperson all round.
We entered the store and requested help with fitting first shoes for my 14 month old son, who is now walking. We were then greeted by Chelsey who helped measure his feet, advise on shoe types available and fit the choices.
Chelsey was very knowledgeable and friendly. My son warmed to her straight away as well which made our first child shoe-buying experience fun.
Chelsey was patient and did not rush the decision. She was personable and even gave my son a balloon at the end, which he was absolutely delighted with.
We had travelled a long way to visit this store, and it was well worth the effort. Very happy with our purchase and experience.
Our second store in Bristol is located on the outskirts of the city in the Mall at Cribbs Causeway. So if you want to get away from the hustle and bustle of the city centre, come check out our store where there's plenty of parking available for you to take your time shopping. We have a huge range of brands to suit all tastes including Nike, Converse, Vans and many more. Whether you're a lover of trainers or looking for the perfect pair of heels, you're sure to find something here at schuh. We also offer a great selection of kids shoes so your little ones can be on trend with you too!