The sales person was extremely helpful, friendly and left a good impression
We went in the kids store and asked if they had item in they just checked and said no put it back on the shelf and walked away. I went into the adult store next door and asked they were very helpful and said they didn't have it. When I said what had happened next door they were shocked that we were not asked if we wanted to order it. The assistant did it and it took about 5 mins. The customer service in the adult store was superb even though they were busy and was doubly impressed when as we didn't order til near 5pm they arrived before 10 am the next day with free delivery. Will definitely use the store again.
I ordered boots in two sizes on click & reserve to collect in the Bluewater store, which was very quick & easy. Shortly after I received a text message telling me my boots were in stock & ready for collection. On arrival at the store I was served promptly by a polite friendly store assistant.
I opted for a larger size than normal as the wool lining gives a snug fit. I must say the boots felt extremely comfortable & I can't wait to wear them.
I would like to mention Luke & Emma for being so helpful & pleasant, they are a credit to your store.
James (I think that was his name but could have been Josh) was really knowledgable and helpful.
Our store in Bluewater is located in the busy Bluewater Shopping Centre and with plenty of parking available, you can take your time here shopping with us. We have a huge range of brands to suit all tastes including Nike, Converse, Vans and many more. Whether you're a lover of trainers or looking for the perfect pair of heels, you're sure to find something here at schuh. We also offer a great selection of kids shoes so your little ones can be on trend with you too!